6 Frequent Customer Complaints About Little Caesars

When you're looking for the best pizza deals, Little Caesars is a solid option. Historically, this chain was known for being quite affordable and had pizza that was considered at least passable. But times are changing on the chain restaurant scene. It seems like quality is dropping, all while prices are rising at the same time. So it's no wonder that customers (and even avowed fans) of Little Caesars' pizza have some complaints about the restaurant from time to time. Many of these customers have taken to the internet to find solace in like-minded diners who have encountered similar issues at the once-beloved pizza chain.

Whether you're a longtime Little Caesars fan or it's been years since you've dined there, getting a better sense of what customers are saying can help you decide whether you want to pick up dinner there anytime soon. There are still some valid reasons you might choose to get your pizza fix at Little Caesars, but learning about some of the most common complaints about the chain may make you think twice before eating there again. Plus, you might just discover that lots of other people are thinking the same things about Little Caesars as you are.

When you go to a cheap pizza joint, you can almost guarantee that the pizza is going to be greasy. Sometimes, you have to grab some extra napkins so you can blot some of that greasiness off — after all, just because you want a decadent slice doesn't mean that you want it absolutely dripping in fat. But Little Caesars' pizza seems to take greasiness to the next level, according to some customers. When a Redditor asked why so many people disliked this pizza chain, one respondent said that the main thing they didn't like about LC was that the pizza is just so greasy. Another poster on a different thread called out a specific kind of pizza from the chain, echoing the idea that the chain sells downright soggy pies. And another Reddit post even indicates that Little Caesars employees make jokes about the fact that customers complain about all that grease.

Even if you didn't believe all of these comments, all you have to do is look at a photo of a Little Caesars pizza that another Reddit user posted. The box is covered in a truly wild amount of grease, even by takeout pizza standards. But yet another Redditor had a solution: Flip the pizza box over and drop it. Afterwards, a lot of the grease stays on the box, they said. We haven't tried this hack ourselves, but it sounds like it could be effective.

You used to be able to go to Little Caesars and pick up a $5 large pizza with your choice of cheese or pepperoni as the main topping. But these days, that deal is no longer available, which is a huge bummer considering it's likely the reason a lot of people liked the chain so much in the first place. Where else could you get a pizza for that cheap? After offering such a great deal and then discontinuing it, it's understandable why so many customers would complain about the rising prices at the pizza chain.

One Redditor went directly to the Little Caesars subreddit specifically to complain about how ridiculously high prices have gotten. Commenters underneath the original post shared the OP's sentiment, with one citing inflation. Another poster mentioned inflation in their post as well, claiming that it wasn't the first price increase they had seen. Some LC customers on the platform expressed actual shock at just how high prices have gotten at this once-affordable pizza joint. Still another Reddit user claimed that the reason some people hate Little Caesars is the fact that the prices have gotten so high, even saying that they still liked the food itself. Unfortunately, takeout pizza prices just aren't what they used to be (so don't waste your money on these pizzas).

If you're going out to eat at a place like Little Caesars, it's probably not because you're looking for a unique culinary experience that you can't find anywhere else. Rather, Little Caesars' appeal is all about its simplicity and accessibility. Because of that, you probably basically expect the same thing every time — a level of consistency is incredibly important for fast food restaurants. Unfortunately, though, it seems like a lot of LC customers are complaining about the fact that the food at the pizza chain isn't really that consistent anymore.

One Reddit poster was so frustrated by the company that they asked, "Why can't you guys ever be consistent??" on the subreddit dedicated to Little Caesars. Another said that the chain's "variable" quality is the reason that some people dislike it, while a different commenter on the same thread backed up that claim from their experience as well. A Facebook commenter also pointed out this same kind of inconsistency at the chain, expressing their annoyance.

So, sure, you might go to Little Caesars and get an excellent meal, only to find that the next time you go back, your food doesn't taste that good at all. According to these customers, the level of quality you get from this pizza spot seems like a roll of the dice.

Everyone has different preferences when it comes to the perfect ratio between dough, sauce, and cheese. It turns out, though, that Little Caesars tends to miss the mark for a lot of people on these matters. In response to a post questioning why some people seem to hate the restaurant, one commenter responded that they don't like it because the location near them never uses enough cheese on their pizzas, giving them only "a handful of cheese on a large." That, they said, leaves them with too much sauce and pepperoni. Some even suggest ordering extra cheese so you'll avoid the sad fate of a pie without enough of it.

But for other customers, Little Caesars falls short on its lack of sauce, too. One Redditor wrote they barely got any sauce on their pizza the last few times they ordered from the chain. If it happened one time, you may just think it's a fluke, but when it happens multiple times, it seems like more of a systemic issue. According to another Reddit poster, leftover Little Caesars pizza can get really hard after a while, which is why they always order extra sauce. Regardless, whether you're someone who likes more cheese or more sauce on your pizza, it sounds like there's a chance you could leave this pizza chain feeling disappointed with your dinner.

Although the sauce, cheese, and other pizza toppings are of the utmost importance when it comes to pizza quality, those aren't the only factors to consider. In fact, the crust might be the most important part of the entire dish, which you should know if you've ever made your own homemade pizza crust. Not only does it provide the structure for every slice, but it also represents a huge portion of the texture of the pie, along with a decent amount of its flavor as well. Therefore, you want to make sure you're going to a pizza joint that at least has a decent crust. Unfortunately, some Little Caesars customers say that the crust falls flat at this chain.

A Redditor said that the chain is now "[cheaping] out" on the crust, implying that it once tasted a lot better than it does these days. Another described the crust as mediocre, even though they also claimed that the pizza is good overall. Still another Reddit commenter complained that the crust tastes like cardboard, a common complaint lodged against mediocre pizza.

Others are a bit more specific with their LC crust complaints. One specifically called out the deep dish crust, claiming that the restaurant changed the recipe. Another wrote that the pretzel crust isn't very good, either.

Although it's possible to pinpoint all the specific ways in which Little Caesars' pizza may fall short, it basically all comes down to one thing: Customers are complaining about the fact that the pizza quality at this chain just isn't very high. One Redditor referred to it as "incredibly low quality pizza," citing that the cost of Little Caesars' pies should indicate the kind of quality you're getting. After all, how could you get a pizza made with decent ingredients for that low of a price?

For others, Little Caesars' low quality is a relatively new development. Another Redditor questioned why the quality at the chain had dropped so precipitously. They said that not only does the quality appear to be getting worse, but that's paired with rising prices. Yet another poster simply wrote that the pizza isn't very good, period. You can eat it if you have to, but it's not like there aren't better pizza chains out there.