The Simple Ordering Tip Deli Employees Wish Every Customer Knew

The deli counter can be both a magical and overwhelming place at the same time. Delicious options abound, but that's just it: There are so many options. We all like different things and we need different ingredients for the week's meal planning or for afternoon get-togethers. But who among us hasn't gotten to the counter and panic-ordered something we didn't love, or got the wrong meat for a certain sandwich because we weren't sure? Luckily, this never has to happen to you again. A deli expert told Tasting Table the simple but game-changing solution: Ask for samples.

"It's encouraged," says Phil Cassise, vice president of perishables for Plum Market. "Any good deli expects it. You are about to buy a pound of something, you should know you like it first." A menu that's noticeably too long is one of the red flags to look out for at delis, but every counter will have a variety of meats, cheeses, and salads. If you're not walking in knowing the exact thing you need, samples are the ultimate aid for decision-making. There are likely several meats and cheeses you've never had before, so how could you know if you like it before committing to a large amount?

Just remember to be courteous to both the employee and other customers waiting in line. "Keep it to a slice or two, ask politely, and say 'thanks,'" Cassise advises. "Nobody minds a taste." Once you find what you like, make your selection and buy with confidence.

When asking for samples, don't be afraid to consult the experts: the deli staff. They know their inventory in and out. If you're looking for a certain flavor or texture profile (or the best meats and cheeses for a charcuterie spread), they'll be able to point you in the right direction, give you a sample, and lock in that ideal pick.

Cassise says he wishes every guest knew to "talk to the person behind the counter. Ask for recommendations and staff favorites. It makes the whole experience friendlier, too." Remember, as long as you're not holding up the line, conversations like this mean you'll always be happy with what you buy and you can start to build a relationship with regular deli employees. That could mean even more personally tailored recommendations going forward, hot tips on new items they're stocking, etc. They may introduce you to things you never even considered, like meats you've been ignoring that could seriously upgrade your sandwiches.

"I loved offering samples of things that didn't sell well, like horseradish cheddar or Lebanon bologna," says one former deli worker in a Reddit thread, explaining that amazing products were otherwise overlooked. "I like giving samples when people are trying to decide what to buy," says another deli employee on the thread. As per Cassise's advice, a third Redditor notes, "It only gets annoying if you ask for multiple things."