Chick-Fil-A Employees Must Follow This Rule Before Serving Fries To Customers

If you're a lover of french fries, you'll know how frustrating it can be to receive an insufficient portion. Some Chick-fil-A customers have experienced this disappointment, but the cause isn't intentional stinginess on the part of the restaurant. Rather, it is because there is reportedly a rule in play that Chick-fil-A employees must follow before serving waffle fries to customers, one that may not always be abided by.

Proof of this can be found in Reddit thread started by a self-professed former Chick-fi-A employee who offered to answer any questions about the chain. One respondent complained that whenever they ordered the large fries, the results were always roughly three quarters full, prompting the user to inquire if they were being ripped off. The original poster replied: "It really just depends on who was doing fries. When bagging, we were always told to check the fries and ask for more." The idea is that the employees are to make the fries as if making the order like they paid for it.

Further detail can be found elsewhere on Reddit, where another customer pondered if a large was worth it after their delivery arrived looking more like a medium. An alleged Chick-fi-A employee responded, noting that fry containers ought to be filled to the brim — however, they may look different upon delivery. "In the time it took for those fries to make it to you after they left the fryer, they became soft and mushy, causing them to deflate," the Redditor explained.

It's no surprise that customers want all the fries they can get. In Tasting Table's ranking of every Chick-fi-A side, our tester put the chain's famous waffle fries in the number one spot. Still, to avoid an order of fries that's only half full, customers online have some suggestions. "Always order medium," advised one customer on Reddit. "It's more likely to force them to pack it manually. With a large, you have a larger opening allowing the fries to fall in loosely and easily, so no need to 'fit it.'"

There are other issues fry enthusiasts may encounter at Chick-fi-A. It has been reported by some that the chain has sought to improve efficiency by no longer allowing customers the option of ordering them "well-done," which would involve frying them twice. "I know at my store, the goal is to be as efficient as possible," noted an alleged Chick-fi-A employee on Reddit, adding, "Well-done items slow everyone down by taking up a whole fryer."

Despite this, there's no reason your next trip to the chicken outfit needs to be a disappointment. If you have a hankering for the brand's signature side, ensure the most rewarding results possible by consulting these five ordering tips to get the best Chick-fi-A waffle fries.