The appeal of the Vertuo line is mostly in the fact that it makes larger cups of coffee and offers a wider selection of brews than the standard espresso.
Customers were disappointed in the Vertuo Next machines. Many discovered within weeks that theirs were faulty, and there are a lot of 1-star reviews for the product.
As a result of its many malfunctions, the coffee is watery, irregular, and too foamy. Nespresso doesn't seem to be acknowledging the issues other than offering replacements.